RESOLVING THE CONFLICTS IN YOUR LIFE OR ORGANIZATION

 

The key to successfully dealing with any conflict is the three-step E.R.I. model. First handle the negative emotions of yourself and others; use reason to understand why the conflict has occurred and the types of conflict styles to apply; and draw on your intuition to come up with alternatives and make choices.
This program focuses on the major techniques for resolving conflicts with others or within yourself.  Use these techniques in your personal life or in the workplace.  If you are an executive, manager, or company owner, use these in your organization.  
The program can include experiential exercises, role playing, small group discussion, brainstorming, problem solving, applying alternative approaches, and more. Each program is customized for your group with special handouts and other material.  

 

Possible topics include:  

•  a 3-step method for dealing with conflicts
• the 5 different conflict styles and when to apply them
• your preferred and usual conflict styles
• how well your approach to conflict works
• how others deal with conflicts
• understanding the real reasons for a conflict to better resolve it
• how to successfully deal with a current conflict in your life or organization
• and more...

The material in this program is based on the books: DISAGREEMENTS, DISPUTES, AND ALL OUT WAR, ASURVIVAL GUIDE FOR WORKING WITH HUMANS, A SURVIVAL GUIDE FOR WORKING WITH BAD BOSSES, A SURVIVAL GUIDE TO MANAGING EMPLOYEES FROM HELP, and WORK WITH ME by Gini Graham Scott.